PATIENTS REVIEWS
Want an example ?
Before our intervention, Dr Maxime Fazaiee only had 4 or 5 patients reviews on Google. Now there are more than 350, all real.
How do we do it ?
Managing our clients’ online reviews on Google My Business profiles is essential and goes along with each web communication strategy. Because patients have a tendency of talking up more when they are unhappy, our strategy is to teach them to also talk up when they are happy.
You have received a bad review, what now ?
- First of all, we will make an audit of your GMB profile.
- We will check if the bad review is real, and if it’s deletable.
- If it is not deletable, we will set up a strategy to treat it in such a way that it won’t have a negative impact on your e-reputation.
Apart from negative reviews management, what else can we do for you?
- We constantly watch your GMB profile.
- We make monthly reporting of your profile.
- We read, delete if necessary and answer to your Google reviews for you.
Vous souhaitez gérer vos avis Google de manière autonome ?
Discover Smile Mood, our partner solution to manage your Google reviews from one place only !